Disabling Lifecycle Insights data in 3CX

Jeff Dunkle
Jeff Dunkle
  • Updated

LCI's data may become inadvertently incorrectly displayed when using 3CX and other auto-dialer browser add-ons.

This mainly affects date fields for asset lists, contracts, and meeting schedule dates.

 

LCI recommends whitelisting our platform URL from these add-on applications.

 

Disabling LCI in 3CX

 

In the 3CX Settings page select Click2Call options from the menu.

 

 

 

 

Add master.lifecycleinsights.io to the exception URL list.  

 

 

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