Asset status mapping:
Next you will want to ensure that we are reporting on the correct asset status.By default, we only enable asset/configuration status of ACTIVE from your PSA. If you want to show other assets tied to a specific status, you will need to choose that on the asset status mapping tab in the PSA Integration tile.
Click on Integrations in the Administrative list:
Choose the tile that represents your primary integration
Select the Asset Status Mapping tab.
If you want to show other assets tied to a specific status, check in the right hand Display column, and click "Save Changes" next to the search field.