Product Roadmap - 2022 Q2 and Q3

As of May 2022, our Q2 and Q3 2022 Roadmap items are as follows: (Please note that these items are subject to change)

 

  • SSO Enabled and Visible for Microsoft 365 and Google Workspace (Deployed)
  • Flag to Enforce SSO Globally (Deployed) 
  • Flag to Enforce SSO Per User (Deployed) 
  • Autotask Ticket Integration (Deployed) 
  • Customer Success - Automate Where Possible - Ideas Include
    • Company MRR Based on Contracts (Deployed) 
    • Pull # Users for Profile (Deployed) 
    • Effort Tab with Auto Calculated Metrics (#TIckets, Assessment Score, ...) (Deployed) 
    • Health Tab with Auto Calculated Metrics (Assessment Score, CSAT, Stack Alignment, ...)  (Deployed) 
    • Stack Alignment automation via Agreements/Contracts (Deployed)
    • Stack Alignment via Tagging Company Profile
    • Auto map account managers via PSA territories
  • Report Builder (Target by End of Q4) 
    • Locker
    • Templates vs events
    • Goals and objectives from CS
  • Prototype Running EU Instance (Active in Dev - Target by end of Dec 2022)
  • Automated Onboarding Enhancements (Active in Dev - Target by end of Dec)
  • Budget Report Enhancements (Target by end of June)
    • Spreadsheet View Links (Deployed)
    • Swap Initial View (Deployed - Persist Last View) 
    • Fiscal Year Support (Deployed)
    • Fix bug where overridden asset user does not show? (Deployed)
    • Scenarios
    • Auto Uplifts/Escalators
    • Options - Last User RMM vs Asset Contact - Allow user to select (Deployed)
  • Assessments
    • Tag Items - Filter and Search by Tags (Deployed)
    • More flexibility in Reporting/Rpt Builder (Deployed)
    • Define requirements for Workflow and Assignment
  • Asset Ad Hoc (Deployed) 
    • Is / Is Not Missing Filters (Deployed) 
    • Batch Update Support (Deployed) 
  • Card View Prototype (Deployed - Recommendations)
  • Supported Integrations - Target at least 2
    • Hudu
    • Great America Leasing
    • Augmentt (Deployed)
    • Brightgauge
    • Smileback (Deployed)
    • Autotask CSAT 
    • CW Manage CSAT
    • IT Glue Flexible Asset Types (Deployed)
    • MS Secure Score (Deployed)
    • Saaslio (Deployed)
  • Knock out Enhancements as reported by our Partners!

 

 

If you have ideas for our product roadmap. please enter a support ticket or reach out to a member of our customer success team.