When you oversee a large team, you must ensure that every user has the appropriate access and permissions to carry out their duties. This is where the User Manager comes into play—a tool designed to give you control and visibility over users.

Finding the User Manager

Under Account Settings in the left-hand navigation pane, you’ll find the User Manager. This is where you can oversee all users.

Searching and Sorting Users

As a tenant admin, you can view every user's details in the system. The User Manager is equipped with a search function—simply start typing a name, and the system will filter the list to match your query. Additionally, the columns in the user list can be sorted, allowing you to organize the information in a way that best suits your needs. Whether you’re looking to sort by name, email address, or Security Group, these tools make finding specific users or details a simple process.

Exporting User Data

The User Manager simplifies report preparation or detailed reviews of users by offering an export function. In the upper right-hand corner of the user list, there is an icon that allows you to download the entire list as a CSV file. This makes it easy to work with user data in Excel or other spreadsheet applications to conduct offline analysis or share the data with stakeholders.

Adding New Users

As your organization grows, you’ll need to add new team members to the platform. While the User Manager gives you the tools to manage existing users, Administrators must utilize the ScalePad Hub to invite new members and manage team members' credentials and multi-factor authentication (MFA).

• Create New Users: Send invitations to prospective team members to join the platform.
• Managing Multi-Factor Authentication for Your Own Account
• Managing Multi-Factor Authentication for Your Users: Enhance security by setting up MFA for additional users.