Creating an account as an External User

Frankie Ryan
Frankie Ryan
  • Updated

This article explains how to create an account in Lifecycle Insights as an external user. External Users must first be invited by an administrator before they can register and log in.

 

Administrator instructions can be found here:

How to Configure External User Access

Who can use this feature?
• Clients and Sandbox users who have been invited by an administrator
 

 

Once you receive your invitation, complete your account setup by following the instructions below:

  1. Check your inbox for an email with the subject line You're invited to join Lifecycle Insights

  2. In the email, click the link that says Click to register your account.

  3. On the registration screen, confirm that your details are correct.
    • Create a password
    • Click Submit.
      LCI signup.png
      After you submit, you 'll receive an authentication code via email.

  4. In the follow-up email, locate your authentication code

  5. On the Confirm Sign Up screen, enter the following:
    • Username - Your email address
    • Code - The authentication code from the follow-up email

  6. Click Submit to complete your account set up.

 

Once completed, you'll be logged into Lifecycle Insights using your email and the password you created.

Any questions? Reach out to our Lifecycle Insights support team by submitting a support ticket.

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